Collymore was the face of Safaricom. On the first day of July, Kenyans started the week with the shocking news that Collymore had passed on at his home in Kitusuru. The Guyanese-born national who had made Kenya his home was battling Acute Myeloid Leukaemia (AML). He left behind a widow and four children.   “It is with deep sorrow that we announce the passing away of Robert (Bob) William Collymore CEO of Safaricom Plc which occurred at his home in the morning of 1st July 2019,” read a statement from Safaricom.  Collymore had battled AML for over one year.

He was later cremated at the Kariokor Crematorium in a ceremony attended by close family and friends. After he was diagnosed with AML, Collymore took a nine months medical leave in late 2017 to undergo cancer treatment in the UK. In May 2017, the Safaricom Board extended his contract by one year and he said he would spend the time helping the company diversify revenue streams. Sadly, Collymore never got the chance to actualize his plans. The cruel hand of cancer took him away.